Cancellation Policy

NY Cake Academy classes are not eligible for refunds, however classes are transferable. Students may reschedule their class to an alternative date up to 48 hours prior to the class date for in-person classes. All deposits & fees are forfeited for no shows. We do not provide make-up classes.

NY Cake Academy reserves the right to cancel a class due to low enrollment up to 48 hours before the class date. We reserve the right to change class schedules. If for any reason NY Cake Academy should cancel a class, a full refund will be offered to the student. However, NY Cake Academy does not accept responsibility for any other expenses incurred such as hotel or airline cancellation penalties.

Cancellations or changes can be made through email at custom@nycakeacademy.com. Please be sure to include the full name of the registered student, and class registration confirmation.

If a class is cancelled due to inclement weather, or another circumstance beyond our control (facility issues, power outages, etc.), we will contact you with as much advanced notice as possible by email or telephone, and issue you a refund to the original form of payment. We will make every effort to run the class as long as it is safe to do so. If we make the decision to run a class during inclement weather and you make the decision not to come, you will not be able to get a refund, we will offer only a credit for future use.

Credits are valid for a 12 month period of time.